FAQ

How long until my order is shipped?

At ATD Hobbies, we know the anticipation of getting that new product you've just ordered! That's why we strive to process your completed order in 24 hours or less (during weekdays). In the event that you place your order on Saturday (non-weekeday) we will process your order and have it ready for shipping on Tuesday when our office reopens for the week. We will not be processing or shipping orders on Sunday & Monday when our office is closed. 

Do I Get Tracking Information?

Well this all depends on the method of shipping you have chosen during checkout. Canada Post Expedited, XpressPost and Priority all include tracking information for your order. During the processing of your order you will receive a confirmation email with detailed information as to when your package will arrive.

If your order is under $25 that will fit into a 18cm x 18cm x 2cm bubble envelope weighing less than 500g, ATD Hobbies will ship as such and at a flat rate fee of $5.00. No tracking information is provided. 

What currency is your website in?

ATD Hobbies is located in the city of Penticton, British Columbia, Canada, therefore everything is listed in Canadian dollars.