ATD Hobbies Notices

Updated: August 25, 2021

COVID-19:

BC Provincial Health Order on masks in public indoor settings 

Masks are required in all public indoor settings for all people born in 2009 or earlier (12+). 

This includes:

  • Malls, shopping centres
  • Grocery and liquor stores
  • Airports
  • Coffee shops
  • On public transportation, in a taxi or ride-sharing vehicle
  • Libraries
  • Clothing and retail stores
  • Areas of office buildings where services to the public are provided
  • Common areas of sport and fitness centres when not engaged in physical activity
  • Common areas of post-secondary institutions and non-profit organizations
  • Inside schools for all K to 12 staff, visitors and students in grades 4 to 12
  • Drug stores
  • Community centres
  • Recreation centres
  • City Halls
  • Restaurants, pubs and bars when not seated at a table

There are exemptions for:

  • People with health conditions or with physical, cognitive or mental impairments who cannot wear one
  • People who cannot remove a mask on their own
  • Children under the age of 12
  • People who need to remove their masks to communicate due to another person's hearing impairment

A face shield is not a substitute for a mask as it has an opening below the mouth.

How will it affect ATD Hobbies

With the recent outbreak and rapid transmission of COVID-19, we at ATD Hobbies want to ensure our customers that your health & well being is important to us.

We will continue to operate our retail store as per the norm, with increased in cleaning & disinfecting of our space. This includes, and is not limited to, sanitizing door handles, merhant terminals, hand sanitizer available to customers, etc; We hope you enjoy the smell of bleach! :)

We are allowing a maxium of 10 customer within the store at one time. Upon max. occupancy the door will be locked. We ask for your patience until a customer leaves. Masks are recommended as per the provincial health order, however are not required to enter the store.

Those customers that are ill, whether it be a cold, flu or potential COVID-19 infection, we ask that you stay home & get rested. We ask that you do your part in reducing the spread of this infectious disease.

 

Online & Phone Ordering

We are experiencing a large volume of orders for shipment. Our warehouse staff are processing orders as quickly as possible. Orders are being processed within 3-5 business days when we are OPEN. Please note the change in our operating hours due to COVID-19. 

In addition, our trusted carriers are experiencing their own delays in receiving and delivering your package safely to your door. Extra time required by various carriers and delivery guarantees do not apply during these unprecedented times.

Our suppliers are also experiencing a shortage of merchandise and shipment delays as well. We are working hard together to maintain stock levels. 

See >>Shipping>> for more details.

 

Store Hours

Until further notice ATD Hobbies will be reducing our retail & warehouse store hours.

CLOSED: Sunday, Monday & Tuesday

OPEN: Wednesday thru Saturday 10am to 5pm (Closed for lunch 1-2pm)

 

Weborder Processing

Due to reduced warehouse hours & staff and increased online ordering, our normal processing time of 48 hours (2 business days) is not managable. We are doing our best to process orders as fast as we can and update customers with tracking information, however please expect shipment delays. You will be notified by email when your order has been processed along with your package tracking information.

ORDERS DESTINED TO THE USA OR OUTSIDE OF CANADA, ARE CURRENTLY ON PAUSE AT THE MOMENT DUE TO HIGH VOLUME OF LOST PACAKAGES & CLAIMS. WE ARE NOT SHIPPING OUTSIDE OF CANADA UNTIL FURTHER NOTICE. 

 

FREE Shipping!

To do our part a bit more to help reduce the transmistion of COVID-19, FREE shipping is back (end date to be determined later).

All online orders over $99 will be eligible for FREE Shipping., even if it's local! Why not have it delivered right to your door?

*Some restricitions apply / See full promo details here: http://atdhobbies.com/20207/Free-Shipping/